If you are having difficulties accessing this app, please contact our support team on 1300 398 326. We can then troubleshoot it live while you have the device on hand to see if something may be blocking it.
What about the Freestyle Libre App? - same purpose as the Dexcom, just a different brand of Blood Glucose Reader.
This app has been marked as Always Allow and should work in all routines. If you are having an issue please let our support team know and we will get it looked at straight away.
Has there been any update to this? Also have a son with Type 1 Diabetes and need the Dexcom app to continue working throughout the night.
We will need to do some testing to make sure that we can get the app to function correctly in sleep mode. I will get onto this and get back to you as soon as possible with an answer.