By using the Home Zone Box, you are able to connect the Family Zone WiFi to the Xbox. The Xbox then needs to be registered under a specific user so it can allocate the restrictions. Here are the steps:
1. Connect the Xbox to your Family Zone WiFi
2. On the Xbox, go to home.tools in a browser such as Google Chrome
3. Register the device (select the owner of the device, type of device, etc)
Some additional advice I can offer, is that if the Xbox is used by multiple users and not a single one, is to create a separate user in your Family Zone account and label it 'Xbox'. You can then configure a routine and restrictions purely intended for that device.
Hope this provides you some guidance, and if you still need help please feel free to schedule a callback with our support team.