We currently have a Customer Support Representative dealing with this issue who has been in touch with you. Damian will try and contact you early next week. If you have any more questions, please don't hesitate to ask.
To bypass this all you need to do is press 'Cancel'. If it keeps popping up, please disconnect all internet, WiFi and mobile data, uninstall Mobile Zone, restart the device and then reinstall, this will fix the issue for you
I'm glad to hear that you found a way around this issue, I apologize for the long wait time for a response.
What was the solution to this problem?
My husband is a comms tech and managed to bypass it.
We were away also and it seems the problem was the location. So I turned off the location and the internet worked fine after that. I think it was looking for the home server.
I agree it was a pain
At what point does the message come up? Have you tried to device passcode if it has one?
Is the iPad able to function normally, just not able to use the internet?
My daughters phone cannot be used at all as it's displaying the same error. I cant get into settings or anything past this stupid box. Have called the call centre and they couldnt give me the password. It's your app surely someone knows the password??? They called apple for me who said without the password the only way I can use the device is to restore to factory settings which means we loose everything!!!! Really unhappy!!!!!
How do I get a VPN code? My kids phones are locked. I have rung to get this god awful app of the devices. We are locked out again! Can anyone help pls??
I believe I spoke to you just a little while ago and we were able to fix this issue by removing the MDM once the app had uninstalled