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Box Activation


I'm just in the process of activation the Family Zone Box but it tells me the ID is invalid - I have checked it several time.

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Hi Lurrell,

The ID is usually 16 digits long and includes the dashes. Ie:

Please also make sure that there is no "O"s as they can only be zeros "0".

If it is still invalid, we can schedule a callback for you to ensure its activated on your account.


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