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Box Activation

HI,


I'm just in the process of activation the Family Zone Box but it tells me the ID is invalid - I have checked it several time.


1 Comment

Hi Lurrell,

The ID is usually 16 digits long and includes the dashes. Ie:
FZ01-1234-1234-1234


Please also make sure that there is no "O"s as they can only be zeros "0".

If it is still invalid, we can schedule a callback for you to ensure its activated on your account.

Roze

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