mobile zone app installed on childs phone
activation continues to fail 15 x
Could you please confirm whether you have emojis in the device name? We found this issue previously with a different customer and it was fixed. If this is not the case, we will need to look into it further for you.
Our Mobile Zone App capability is from iOS 8 and onwards.
Please upgrade your device firmware and let us know if the issue persists?
What is the specific error you are seeing when attempting to activate?
Please see this guide for instruction on activation: https://www.familyzone.com/how-to-activate-mobile-zone
Also, please ensure you have the latest version of the app from the App Store.