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I seem to just be able to get into the Family Zone portal without it asking for a password.  This is not secure and won't stop a child getting in and changing the settings.  I can't seem to increase the security to get into the Portal.

Hi Nga,

Could you please give us a few more details about your situation?

Are you saving the password to the account through your browser? Are you trying to sign in through Facebook or Google Plus by any chance (while logged in on those websites)?


Hi Roze,

I think my brower has remembered the password, and I don't know how to cancel that.  I'm using Chrome.


Hi Nga,

In Chrome, select the hamburger menu in the top right hand corner.
-> More Tools
-> Clear Browsing data
-> Select passwords and clear

This will forget the saved password.


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