First night last night of FZ on two teenagers laptops. Not a happy house. Lagging spotify, slow loading of internet pages.
Completed a search here and see that I need to make sure the advertising settings are 'on' so that it should not effect streaming and internet speeds. Not a good start. Anything else I can check please.
Are you still having issues with the speed of the Home Zone box? I can see you have a more recent ticket with us.
If you are still having issues, please let us know. Else, if you'd like us to assist over the phone, you can schedule a call back here at the bottom of the page: https://www.familyzone.com/contactus
To troubleshoot this issue it may best to do so live over the phone. Could you book at a call back with us so that we can troubleshoot the speed issues?
You can do so by clicking this link and selecting the schedule a call option: https://www.familyzone.com/contactus
If you could please give us a call on 1300 398 326 when you have the iPhone on hand.
We can do some live troubleshooting to determine if there is an issue
Our internet has ground to a halt since installing the Family Zone box. All devices are set to the suggested age-appropriate settings. Need help troubleshooting this please!