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Newe box wifi


I have installed a new box, activated it, and created 3 X wifi networks as per the instructions (guest, kids, unfiltered).

Problem: the only network that is connecting to the internet is the guest network.  Please help!

Below are the basic settings:


Hi Chris,

Looks like an unusual circumstance! If you have three networks enabled, all of them should broadcast with no problems.

I've tried to give you a call to troubleshoot further but was unable to reach you. I'll try again later on today, otherwise you can schedule a callback through your Portal. Login and use the 'call back' option on the left hand side.

Kind regards,

Roze K

Hi Roze,

Thanks.  I am away from home for a few days, so I will reboot the box when I am home & see what happens.  If I have further issues I will get back to you.



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