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Unable to access router when connected to FZ wireless network

Strange one. When connected to the wireless network that is the FZ wireless I cannot access my router. I can ping it thou. When I disconnect from the FZ wireless and connect to the wireless on the router, no issues.

3 people have this problem

I have the same issue guys!

do you have a solution?


This is done by design.

The Family Zone Box blocks access to the Legacy Modem (Default Gateway), to stop kids from logging in and changing any settings.

To access your modem, either connect to the Unfiltered WiFi Network or connect to your legacy modem.


Ross K 

Family Zone Support

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